March Madness Double Header: BoldTrail Training and Condo Market Insights Replays

Sellstate agents had the opportunity to sharpen their skills and deepen their industry knowledge during last week’s March Madness Double Header, featuring two impactful training sessions designed to help agents stay productive and competitive in today’s market.

The double header included a BoldTrail workflow training followed by an in-depth condo market session with Supreme Lending, giving agents valuable insights into both daily systems and specialized market knowledge.

Building Consistency with BoldTrail

The first session focused on how agents can use BoldTrail to maintain consistent daily workflows and keep their business organized.

Agents learned practical ways to structure their day inside the platform, track key performance metrics through their “Vitals,” and maintain accurate contact records that support long-term relationship building.

A consistent system is often the difference between a reactive business and a proactive one. By using BoldTrail effectively, agents can stay focused on the activities that drive production.

Watch the BoldTrail training replay here:

You can also reference the BoldTrail Daily Workflow visual here:

Understanding Today’s Condo Market

The second session featured Danielle Pollack and Jim Mihalik from Supreme Lending, who walked agents through the evolving landscape of condo financing and the opportunities that come from becoming a niche expert.

Agents learned how different financing options impact condo transactions, including the differences between Fannie Mae, Freddie Mac, and FHA financing, as well as how to navigate properties classified as non-warrantable condos.

The training also highlighted the importance of asking the right questions during condo transactions and explained how the Sellstate Condo Program provides agents with direct resources and communication channels to support their clients.

Watch the condo market session replay here:

A Culture of Learning at Sellstate

Training and professional development remain central to the Sellstate culture. Sessions like the March Madness Double Header provide agents with the systems, insights, and market knowledge they need to continue delivering exceptional service to their clients.

Agents are encouraged to take advantage of these replay resources and continue building the skills that support long-term success.