Sellstate Solutions Part 2 Recap – Office Engagement That Drives Results

Office Engagement That Works

The Sellstate Solutions Part 2 Webinar brought brokers, owners, and managers together for a high-impact session on office engagement — how to get agents actively using the providers and create a win-win for both the office and the client.

Featuring Brian Donnally, CEO of Icenhower Coaching & Consulting (ICC), and James Cliche, Producing Area Sales Manager with Supreme Lending, this session focused on turning knowledge into action. The conversation was full of practical strategies to help brokers drive adoption and improve office performance.

Key Takeaways for Sellstate Leaders

• Lead by Example – Engagement starts with leadership. When brokers and managers use the program themselves, agents follow.
• Build Energy Around Success – Celebrate wins, highlight results, and keep momentum high.
• Integrate Providers into Your Culture – Involve your partners in meetings and communication so agents see them as part of the team.
• Simplify the Process – Make it easy for agents to connect clients with providers.
• Show the Value – Reinforce how these partnerships improve client satisfaction and make agents look like full-service professionals.

“When your agents see how these partnerships enhance their client experience, adoption becomes natural.” — Brian Donnally

“The offices that integrate their providers into daily operations are the ones seeing the biggest growth.” — James Cliche

Watch the Replay

You can now watch the full webinar replay here:

🔗 Watch the Sellstate Solutions Part 2 Replay

Moving Forward

Part 2 built on the foundation from the first Sellstate Solutions session, shifting from understanding the program to activating it inside the office. The strategies shared by Brian and James gave leaders the framework to increase adoption, enhance service delivery, and strengthen their agent relationships.

Stay tuned for future leadership sessions designed to help Sellstate brokers continue to grow, innovate, and lead with impact.

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